FAQ
FAQ
How to install the Pegase box?
The box is scratched under the seat of your motorcycle using the double-sided Velcro provided. The Pegase logo just needs to be oriented upwards. Then connect the cable to the battery with the universal connector provided. Click here to watch the tutorial.
Should I be a handy?
Not at all! Pegase uses a single cable that only need to be connected directly to your battery poles without even having to disconnect it. The operation takes less than 2 minutes for a novice. And as a precaution: a fuse is integrated into the box to protect you against reversed connection.
What does the box contain?
The Pegase box is delivered in its complete box and contains:
- a battery connection cable
- a double-sided Velcro scratch for fixing the case under the seat
- a reminder of the contents of the box
- two Pegase stickers
Do you charge fees to use the application?
The Pegase app is free and will stay that way for lifetime. It is available on the Apple Store for iPhones and Google Store for Android phones.
What operating system is the Pegase application compatible with?
The application is compatible with iOS (Apple) and Android (Samsung, Huawei, etc.)
Do I need a smartphone?
The Pegase box is 100% autonomous. Unlike other trackers, you don't need your smartphone when you ride. The data is transmitted directly to your secure Pegase account.
I lost my phone, can I log in using another device?
Yes. Just use the Pegase app on another phone using the same account and change your Pegase password.
Where does Pegase work?
Pegase operates in over 100 countries: Albania, Algeria, Armenia, Aruba, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bolivia, Bonaire, Bulgaria, Cambodia, China, Croatia, Curacao, Cyprus, Czech Republic, Denmark, El Salvador, Estonia, Faroe Islands, Finland, France, French Guyana, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guyana, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Martinique, Moldova, Mongolia, Montenegro, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nigeria, Norway, Pakistan, Palestine, Panama, Papua New Guinea, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saint Eustatius and Saba, Saint Martin (French part), Saint-Barthélemy, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Tunisia, Turkey, Ukraine, United Kingdom, United States, Uzbekistan, Vietnam, Virgin Islands, U.S., ZambiaYou want to use Pegase in a country that is not on the list? Contact us at contact@smtperformances.com so that we can offer you a solution.
Which network(s) does Pegase use?
Pegase uses the 2G network, which ensures the widest possible international coverage. The network chosen (e.g. Orange, SFR or Bouygues if you are in France) will always be the one that is best received at your location.
What do you do with my personal data?
Your data is anonymous and used with the greatest care. They are only used to improve the service offered by Pegase, and for statistical purposes for SMT Performances.
Can I have any problems with the police?
No. You are solely responsible for the speed at which you ride on the track and on the road. The data collected by Pegase are 100% anonymous and stored on our servers and are never transmitted to a third party.
Do I need a subscription?
No you don't! Pegase is 100% subscription-free and without any hidden fees or additional costs!
Where do I find the Pegase app?
The Pegase app is available free of charge in the Apple Store for iPhones and Google Store for Android phones.
Timer
How accurate is the timer?
The timer is accurate to 1/100th of a second.
Which circuits are recognized by Pegase?
All of them! The intelligence of Pegase automatically detect if you are riding on a circuit (by detecting the loops) and all circuits around the world are compatible.
Can I share my performance with someone who doesn't own the app?
You can share your performance directly via social networks, and by message.
Steering analysis
What data is displayed on the Pegase application?
Pegase allows you to improve your driving on the track by obtaining your lap times and by analyzing your passage speeds, acceleration, braking and inclination at any point of the circuit, and this directly on your application!
How accurate is the data measured by Pegase (speed / time / inclination)
Time (1/100 of a second) - Speed (1/10 of a km/h) - Inclination (1/10 of a degree)
How accurate is the Pegase GPS?
Pegase uses SBAS enhanced GPS reception for maximum positioning accuracy within the meter.
Can I view the data at a specific point in my trip?
With Pegase, you can study all your data (speed, inclination, acceleration and braking) at any point on your journey or on the circuit.
How are track data displayed?
Pegase automatically recognizes that you are driving on the circuit and adapts its display for a view per lap.
Can I have access to my old journeys via the application without internet connection?
No. It is necessary to have an internet connection to access your trip history.
Do I have to calibrate Pegase?
No, Pegase automatically calibrates itself on your vehicle and that is why it requires a first trip (approximately 15 minutes) before being fully operational.
I have removed Pegase from my vehicle, do I still have access to my trips?
The application is independent of its device, so you always have access to your old journeys via your Pegase account.
What sensors does the Pegase box use?
Pegase uses an accelerometer, a gyroscope, a magnetometer, as well as algorithms that allow it to capture and determine many other data related to your vehicle.
What happens if I no longer have mobile network?
Pegase always uses the network with the best signal (among Orange, SFR or Bouygues for users in France). Therefore, it will be almost impossible for you not to have a network. If it should happen than Pegase will record the data while waiting to find the network again and to be able to send the recorded data.
Technical specifications
How much does the Pegase box measure and weigh?
Pegase measures: 80 millimeters long, 40 millimeters wide and 15 millimeters thick.
Pegase weighs 200 grams.
Can I leave Pegase on my motorcycle if I don't ride in winter?
Sure: we've got you covered and that's why Pegase incorporates an anti-discharge system that protects your battery for more than 4 years if you don't ride. On the other hand, activating the anti-discharge system (automatic after one month without riding) means that Pegase will no longer work until the next time you start your motorcycle, unless you connect a motorcycle battery charger.
What technical certifications has Pegase obtained?
Pegase is certified: CE / RoHS / R10 (automotive standard)
What temperatures can Pegase resist?
Pegase is resistant between temperatures of -30 °C and + 65 °C.
Is the case waterproof?
The case is resistant to humidity and splashing water, but cannot be submerged.
Can I charge my motorcycle battery when Pegase is plugged?
There is no problem that Pegase is plugged in at the same time as a motorcycle battery charger.
It is even the opposite since it will allow Pegase to be perfectly supplied at all times 🙂
Battery protection
Should I opt for the Pegase Lithium option when ordering?
Is your motorcycle equipped with a Lithium battery or are you planning to buy one in the future? No problem: Pegase is the only GPS anti-theft device on the market whose anti-discharge function is compatible with a battery of this type!
Simply opt for the “Lithium” model when ordering to receive the Pegase box adapted to your battery.
Warning: if we have never changed your motorcycle battery, do not opt for the Lithium tracker.
Prices
Do I need a subscription?
No you don't! Pegase is 100% subscription-free and without any hidden fees or additional costs!
Help
I think my Pegase account has been hacked.
If you think your data has been hacked, contact us via: contact@smtperformances.com
After-sales service
What about the warranty of the tracker and who should I contact in case of a problem?
Pegase is guaranteed for 2 years (parts and labor). If you experiences a technical problem, you can contact our support directly by email: contact@smtperformances.com
Where does Pegase work?
Pegase works in most countries. Check below to see if your area is covered.
Please enter a country to find out if you can use Pegase.
Where to buy Pegase?
Distributed by Tecnoglobe
